Customers

Werner's commitment to the latest trucking industry technology brings new meaning to "information highway". Our sophisticated, proprietary satellite-based systems are setting new standards for the industry, making day-to-day operations easier for our drivers and our customers. Werner's entire fleet of trucks are equipped with satellite communications devices and engine monitoring systems. We take the base level of data and communications messaging from these systems to develops highly integrated and innovative applications to:

Paperless Logs

Paperless Logs Only at Werner

On June 10, 1998, Werner became the first truckload carrier to be authorized by the Federal Highway Administration to implement paperless logs. This new system replaces the traditional paper logbooks used by truckers to record their work hours and activities. Many entries are made automatically for drivers from the information transmitted from the trucks via satellite. Drivers no longer have to draw lines or manually calculate the work hours available in their eight-day work period. Without the hassle of completing paper logbooks, our drivers can focus on driving.

Document Imaging

Instant Access to Paperwork

Document Imaging
In 1995, Werner deployed a state-of-the-art image storage, retrieval and workflow processing system. Instead of filing paperwork in file drawers, it is scanned into the imaging system and electronically routed for processing throughout several departments. Over 8 million documents are permanently stored to optical laser disk for instant and simultaneous viewing, faxing, or printing.

Load Optimization

Load Optimization

Making the optimum match of a load to a truck can be a difficult task, particularly when there are thousands of trucks and loads to consider. Werner's computerized decision support system assists experienced load planners to ensure matching drivers and loads taking into account on-time service requirements, driver home time needs, driver productivity, equipment availability, and much more.

More Innovative Technology

Werner Enterprises is leading the industry through the uses of technology for the advantages of our customers.

E-Services

As a service to our customers, Werner provides registered users the ability to conduct business over the Internet. After logging into the E-Services portal, users may access the following applications:

Electronic Data Interchange (EDI)

Many Werner customers electronically transmit shipment information and monitor the status of shipments electronically in accordance with industry standards. Information is moved swiftly and accurately, resulting in reduced paperwork, phone calls, manual data entry, faxes, postage and handling costs. Learn more about:

EDI Mapping Guidelines - All maps are X12 Version 4010


You may download a free version of the Adobe Acrobat Reader to view the PDF.

Satellite Communications

All of our trucks are equipped with satellite communication capability from QualcommTM. This technology enables us to track and manage freight 24 hours a day. Using QualcommTM data to display all truck locations on a map, our marketing and operations staff is able to see where our trucks are at any time. We regularly track our trucks on an hourly basis, and more frequently when needed.

Disaster Recovery Center

In the event that the Werner Corporate Office site would be inaccessible for any reason, Werner maintains a separate 66,000 square ft facility designed specifically to function as a completely redundant off-site operating facility with computers containing up-to-the-second load and driver information. Customers and drivers can be assured that business will continue as usual should an unlikely disastrous event occur.

eServices